Call Forward Destination

Whether using Station or System Call Forward, the CF destination can be an internal Directory Number, a Hunt or ACD Group, Voice Mail, or a public or private network telephone number.

In the last case, the forwarded call will access an outside line or line group and dial an external telephone number. Both the line access code and the telephone number are set in the Call Forward destination during the Call Forward setup operation.

Station Call Forward allows one destination per each type of Station Call Forward (Any Call or Incoming Line Calls) set on a telephone. System Call Forward allows two destinations per Call Forward pattern: the Primary Destination and an alternate, in case a call cannot forward to the Primary Destination (e.g., the Primary Destination has been unplugged or malfunctions).