CIX Camp on to Hunt Groups

On incoming CO line calls to busy hunt groups, the caller automatically camps on to the called [DN] or Pilot [DN] and the caller receives ring-back-tone.

On internal calls to busy hunt groups, the caller may get busy tone. The caller can then dial a digit to initiate Camp On-Busy to the called, busy [DN] or the Pilot [DN], if used. As an option, for each hunt group that uses a Pilot [DN], calls will automatically camp on to the called Pilot [DN].

With the Automatic Camp On option, the caller does not get busy tone, instead the caller receives confirmation tone followed by ring-back-tone. When using hunt group Pilot [DNs], camped on calls queue onto all [DNs] in the group and will connect to any [DN] in the group that becomes available. When not using Pilot DNs, Camp On is only applied to the called [DN].

When more than one party is camped on (queued) to a hunt group, the party with the highest Queuing Priority Level (QPL) will be connected first when the destination becomes available. If the parties have the same QPL, the longest waiting call will be connected first.