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Day/Night Mode – Auto Schedule |
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System Availability: All systems The system has three operating modes that are based on the time-of-day, day-of-the-week, and up to 128 holiday schedules. The operating modes are Day, Day2, and Night. Each mode controls the routing of incoming line calls and settings for station and line Class Of Service restrictions. The system can be programmed to use all three modes, Day/Night mode only, or just the Day mode. The system switches automatically from one mode to the next based on the system’s time-of-day clock. Example Day/Night Mode Applications:
For example: On workdays, calls are routed to the attendant, individual telephones, ACD groups, etc., until 5:00 p.m. After 5:00 p.m., calls are routed off-premise to another office, to the Night Bell, or to night announcements and voice mail message boxes. On holidays and weekends, calls are routed independently to the appropriate holiday announcements or voice mail message boxes.
For example: When the system changes from the Day to Night mode, selected stations can be automatically restricted from dialing outside or long distance calls. Note that outgoing route selections set in LCR are switched using a route selection schedule that is independent of the Day/Night mode schedule.
The system also enables users to manually change the Day/Night operating mode, even if the system is using the Auto Schedule feature. A Night Transfer button can be set on telephones for manually switching at any time from one mode to another. The button’s LED flash rate indicates the system’s operating mode. If used with the System Auto Schedule operation, the Night Transfer button overrides the current Auto Schedule mode. However, when it is time for the system to switch to another mode per the Auto Schedule timer, the system will switch to the mode set by the Auto Schedule. Example: If the system is switched from Day to Night at 2 p.m. manually with the Night Transfer button (Auto Schedule is set to switch from Day to Night at 6 p.m.), the system will still automatically switch back to the Day mode at 8 a.m. the next morning per the Auto Schedule.
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