Toshiba MAS Optional Software Applications

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The Media Application Server is shipped with all standard and optional application software pre- loaded. The following optional software modules are also available with additional licensing:

Stratagy ES ports upgrades up to a maximum of 32 (on 2U MAS platform).
Stratagy ES Feature Groups (Automated Speech Recognition, Fax, Text-to-Speech, Unified Messaging, Interactive Voice Response).
FeatureFlex
Strata ACD and OAISYS modules (For details, refer to the Strata CIX and CTX Call Center Solutions General Description).
Insight or TASKE ACD Reporting (For details, refer to the Strata CIX and CTX Call Center Solutions General Description).
Video Communication Solution (VCS)

To activate optional software modules in the Media Application Server, product and service licenses are purchased and downloaded from FYI using the same process as for current Toshiba license-controlled products. The Fax Feature Group requires the purchase of fax modem boards that will be installed in the MAS chassis and connected to the CIX via analog interface circuits (e.g. BSLU). Fax modem boards are available in 1, 4, and 8 port configurations. MicroMAS-H can only be equipped with the 1-port fax modem boards.

The pre-loaded software should never need to be re-loaded on the Media Application Server, but in the event this becomes necessary, the MAS recovery CD-ROM set can be ordered from Internet FYI.

Connection to the Strata CIX

The Media Application Server with HMP connects to the CIX using IP connections through a Network Switch. All of the feature communications and Voice Mail speech paths are carried by this ethernet connection. The Strata CIX must also be equipped with IP station boards for voice path assignment.

As described before, MicroMAS-D and the fax modem boards of the 2U MAS and MicroMAS H require analog ports from the Strata CIX. The fax modem boards come in 1, 4, and 8 port configurations. Depending the fax port capacity desired, from one to sixteen CIX analog circuits (e.g. BLSU) may be required.

The monitor, keyboard and mouse are customer supplied options. The MAS can be accessed via the network by using the Windows® XP Remote Desktop feature.

The CIX MIPU / LIPU / GIPU / GIPH card IP Address must be accessible by the MAS.

The MAS and CIX must be physically installed first. Mount the MAS in the rack. Insert the circuit cards into the CIX cabinets. Connect the IP cables. When all of the cables are connected, power up the system and proceed to the MAS configuration and programming.

 

 

 

Strata Media Application Server and Integrated Voice Mail Cards Preloaded Software

Preloaded Software

The MAS is shipped with the application software loaded. Product and service licenses are downloaded from FYI. Refer to the Toshiba Strata CIX Programming Manual (Vol. 2).

The pre-loaded software should never need to be loaded. In the event this becomes necessary the MAS Recovery CD-ROM set, included with the server should be used.

Important! Installation of any software not approved by Toshiba voids the warranty. Refer to “Approved Third Party Application Software” on page 1-8 7.

Windows XP Firewall Settings

The MAS runs on the Windows XP Professional operating system. Windows XP includes an Internet Connection Firewall (ICF). When installing the MAS, consider the configuration of the network and how the MAS will be accessed. Changes to the ICF may be required. Considerations include:

Will the MAS be accessed using remote desktop or will a keyboard, monitor and mouse connected to the MAS be the only direct access?
Will the MAS be addressable via the internet?
 


























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